Customer Support Services

TSS takes care of the test hardware management as part of its onsite services. It ensures effective tracking of the hardware such as load boards, test contacts, test sockets, handler modules, and other test peripherals in the hardware management system.

The TSS longstanding history of handling test hardware repair translates to an on-time return of defective hardware and even dealing with the hard-to-repair category of hardware; may it be repairing load boards, multi-site test board modules, burn-in boards, handler kits, and other test peripherals. ICT test and ATE checking can be part of the repair flow to meet the functional testing of the hardware involved.

With the burn-in test process being part of its core services, TSS prides itself in satisfying even the most demanding situations in board repair such as socket replacement, alternative component searching and replacement, board edge reconditioning and repair, board improvement, and others that can also be situated and performed at the customer site.